Saturday, December 8, 2007
Wednesday, August 15, 2007
Articles and Reports
Articles
The technical expert is not expected to write with the flair style of a professional writer. Journal editors will polish arid rewrite the engineer's manuscript to make it more interesting and readable. But a well-organized, cleanly written first draft does increase your chances for publication; if your draft - is too poorly written or difficult to understand, the editor may reject it.
Many corporations, including Raytheon, Westinghouse, and International Paper, publish their own magazines for distribu, tion to customers and employees. The articles in these "house organs" are shorter, less technical, and newsier because many of the readers are nontechnical.
Types of articles published include case histories, industry roundups, and stories on market trends, controversial issues, new products, improved technologies, ongoing research and development, new materials, new manufacturing techniques, energy-saving ideas and systems, environmental compliance, service, engineering, quality management, and performance.
If you would like to see your name in print, contact the editor of the journal for which you want to write and ask about submitting an article. Although you won't gain the fame and fortune of a Stephen King or a Sidney Sheldon, technical publications have their own rewards.
Reports
Technical reports are the documents in which engineers, scientists, and managers, transmit the results of their research, field, work, and other activities to people in their organization. Here's what the University of Rochester's department of chemical engineering has to say about engineers and report writing:
The importance of being able to write a good report cannot be emphasized too strongly. The chemical engineer who carries out an investigation or study has not completed his job until he has submitted a report on the project. The true value of the project and the abilities of the investigator may be distorted or unrecognized unless the engineer is able to write a commendable report.
Often, a written report is the only tangible product of hundreds of hours of work. Rightly or wrongly, the quality and worth of that work are judged by the quality of the written report-its clarity, organization, and content. Therefore, it pays to take the time to write a good report.
The technical expert is not expected to write with the flair style of a professional writer. Journal editors will polish arid rewrite the engineer's manuscript to make it more interesting and readable. But a well-organized, cleanly written first draft does increase your chances for publication; if your draft - is too poorly written or difficult to understand, the editor may reject it.
Many corporations, including Raytheon, Westinghouse, and International Paper, publish their own magazines for distribu, tion to customers and employees. The articles in these "house organs" are shorter, less technical, and newsier because many of the readers are nontechnical.
Types of articles published include case histories, industry roundups, and stories on market trends, controversial issues, new products, improved technologies, ongoing research and development, new materials, new manufacturing techniques, energy-saving ideas and systems, environmental compliance, service, engineering, quality management, and performance.
If you would like to see your name in print, contact the editor of the journal for which you want to write and ask about submitting an article. Although you won't gain the fame and fortune of a Stephen King or a Sidney Sheldon, technical publications have their own rewards.
Reports
Technical reports are the documents in which engineers, scientists, and managers, transmit the results of their research, field, work, and other activities to people in their organization. Here's what the University of Rochester's department of chemical engineering has to say about engineers and report writing:
The importance of being able to write a good report cannot be emphasized too strongly. The chemical engineer who carries out an investigation or study has not completed his job until he has submitted a report on the project. The true value of the project and the abilities of the investigator may be distorted or unrecognized unless the engineer is able to write a commendable report.
Often, a written report is the only tangible product of hundreds of hours of work. Rightly or wrongly, the quality and worth of that work are judged by the quality of the written report-its clarity, organization, and content. Therefore, it pays to take the time to write a good report.
Tuesday, August 14, 2007
Adjustment Letters
OPENING: Acknowledge the mistake.
FOCUS: Apologize for the error.
ACTION: Give a solution.
CLOSING: Apologize again to the reader.
Practice: Wrte and adjustment letter.
Company: Monsalve Moreno Cia. Ltda.
Claim: They ordered 50 canon calculators and they received 50 sharp calculators, they wanted the items by October 27 and received on november 11. The total invoice was for $1,090 and they paid half of it in advance. Now they are returning the merchandise and want a complete refund.
FOCUS: Apologize for the error.
ACTION: Give a solution.
CLOSING: Apologize again to the reader.
Practice: Wrte and adjustment letter.
Company: Monsalve Moreno Cia. Ltda.
Claim: They ordered 50 canon calculators and they received 50 sharp calculators, they wanted the items by October 27 and received on november 11. The total invoice was for $1,090 and they paid half of it in advance. Now they are returning the merchandise and want a complete refund.
Monday, August 13, 2007
Claim Letter
OPENING: Explain the problem.
Ex: In a recent shipment from your company, New Tech Computers, there were two problems: some of the items we received were broken and they came later than we expected.
FOCUS: Give your reaction.
Ex: We are returning by overnight mail the damaged merchandise.
ACTION: Give a solution.
Ex: Please give us a complete refund for the money we gave you in advance, this is $4,500 (Four thousand and five hundred US dollars).
CLOSING: Thank the reader.
Ex: Thank you for your attention to this matter.
Write a Claim Letter for the following situation:
You ordered 200 Ipods Shuffle and 200 Ipods Nano, you received 300 Ipods Shuffle and 100 Ipods Nano. In addition, 27 Ipods Shuffle came with their box opened. You ordered the items by September 24 and they arrived on october 10. Moreover, they sent you the invoices for 200 Nanos $35,800 and 200 Shuffles $17,800.
Ex: In a recent shipment from your company, New Tech Computers, there were two problems: some of the items we received were broken and they came later than we expected.
FOCUS: Give your reaction.
Ex: We are returning by overnight mail the damaged merchandise.
ACTION: Give a solution.
Ex: Please give us a complete refund for the money we gave you in advance, this is $4,500 (Four thousand and five hundred US dollars).
CLOSING: Thank the reader.
Ex: Thank you for your attention to this matter.
Write a Claim Letter for the following situation:
You ordered 200 Ipods Shuffle and 200 Ipods Nano, you received 300 Ipods Shuffle and 100 Ipods Nano. In addition, 27 Ipods Shuffle came with their box opened. You ordered the items by September 24 and they arrived on october 10. Moreover, they sent you the invoices for 200 Nanos $35,800 and 200 Shuffles $17,800.
Thursday, August 9, 2007
Ordering Supplies
OPENING: Tell what you are ordering.
FOCUS: Tell when you need the items. Tell how to deliver them.
ACTION: Tell how you will pay for the items.
CLOSING: Ask them to contact you if necessary.
For your practice, order the following items:
Item: Ipod Nano, serial number ESS-128, quantity 200, unit price $179, total cost $35,800, stock date September 24.
Item: Ipod Shuffle, serial number MMM-766, quantity 200, unit price $89, total cost $17,800, stock date September 24.
FOCUS: Tell when you need the items. Tell how to deliver them.
ACTION: Tell how you will pay for the items.
CLOSING: Ask them to contact you if necessary.
For your practice, order the following items:
Item: Ipod Nano, serial number ESS-128, quantity 200, unit price $179, total cost $35,800, stock date September 24.
Item: Ipod Shuffle, serial number MMM-766, quantity 200, unit price $89, total cost $17,800, stock date September 24.
Apply to this job
Web Discount Corporation of Barcelona, Spain, seeks full-time Client Services Coordinator. Responsabilities include greeting clients, answering telephones, and performing other clerical functions.
Requirements:
1. High school diploma and/or University diploma.
2. 2-4 years of clerical or administrative experience.
3. Excellent organizational skills.
4. Typing speed of 30 wpm.
5. Good communication skills.
Give or email your cover letter to:
Thomas Youman
Email: tomyyou@yahoo.com
Requirements:
1. High school diploma and/or University diploma.
2. 2-4 years of clerical or administrative experience.
3. Excellent organizational skills.
4. Typing speed of 30 wpm.
5. Good communication skills.
Give or email your cover letter to:
Thomas Youman
Email: tomyyou@yahoo.com
Subscribe to:
Posts (Atom)
